Total Revenue
Total Requests
Requests Answered
Support Cost
Active Agent
Tickets Per Agent
| Total calls | Trend | Call Duration | Resolution Rate | Satisfaction Rate |
|---|---|---|---|---|
| 5,245 | Ryan MacLeod | 5min |
|
|
| 4,845 | Jacob Sutherland | 17min |
|
|
| 2,736 | James Oliver | 12min |
|
|
| 3,637 | Lisa Nash | 25min |
|
|
| 6,365 | Alan Walsh | 10min |
|
|
| 4,269 | Pippa Mills | 14min |
|