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Quick Stats
Total Tickets | 1500 |
Total Responses | 2590 |
Forum Tickets | 320 |
Email Tickets | 200 |
Contact Form Tickets | 70 |
Avg Response Time | 2 hrs |
ID | Status | Source | Title | Sender | |
---|---|---|---|---|---|
#TCK420 | URGENT | Forum |
How can I create tasks using the advanced guide? 1 hour ago by Carolyn Murray |
3 | |
#TCK419 | URGENT |
I get an error message 3 hours ago by Alexander Martinez |
7 | ||
#TCK418 | OPEN |
I would like to learn more about the VIP plan 1 day ago by Matthew Stanley |
1 | ||
#TCK417 | OPEN | Forum |
Can you help me with the installation? 2 days ago by Eugene Griffin |
2 | |
#TCK416 | CLOSED | Contact Form |
Thank you for a great service! 2 days ago by Howard Smith |
3 | |
#TCK415 | OPEN |
Payment issue 1 week ago by Richard Armstrong |
2 | ||
#TCK414 | CLOSED | Forum |
What is the best way to back up? 1 week ago by Timothy Wheeler |
5 | |
#TCK413 | INVALID | Forum |
How to create a new account? 2 weeks ago by Emma Weaver |
0 | |
#TCK412 | URGENT | Contact Form |
Pre sale question 1 month ago by Edward Harvey |
0 | |
#TCK411 | OPEN |
Can you help me with a plugin? 1 month ago by Tyler Rivera |
2 | ||
#TCK410 | OPEN | Forum |
Are you available for contract work? 2 months ago by Aaron Gibson |
0 | |
#TCK409 | CLOSED |
I would like some assistance with the available plans 1 year ago by Kathy Austin |
4 | ||
#TCK408 | CLOSED |
How can I use the advanced features? 1 year ago by John Doe |
4 |
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2 hours agoHoward Smiththrough Forum
Can you help me with the installation?
Hi, I'm having a problem with the installation of the theme, can you help me out? I get the following error message and I don't know what to do:
Error Establishing Database Connection
...
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1 hour agoSupport
Hi Howard and thank you very much for your purchase! There are many reasons this can happen. One is the incorrect information in wp-config.html file. Please open up wp-config.html and ensure that the following are correct:
- Database name
- Database username
- Database password
- Database host
Learn more about editing the wp-config.html
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