Money Back Guarantee

Our Money Back Guarantee applies to virtually everything on our site, and there's no extra fee for coverage. It’s automatic and covers your purchase price plus original shipping on eligible purchases*. Follow these steps to get your refund.

Need to Return an Item?

Whatever you’re looking for,millions of items on our store are returnable. Before you buy an item,check the seller’s return policy,then follow these easy steps to make a return. If the item you received doesn't match the description in the original listing, or if it arrived faulty or damaged,

Check an open return request

You can keep an eye on the progress of your return request by selecting Check your return status below, or in your Purchase history.

Send the item back

You'll need to send it back within 5 business days. Who covers the shipping costs depends on why you're returning it. Find more information about return shipping. When you send your item back we recommend using tracked shipping. Adding tracking details to your return helps protect against delays or issues in the refund process.