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Manage your helpdesk tickets!
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Quick Stats
| Total Tickets | 420 |
| Total Responses | 970 |
| Forum Tickets | 150 |
| Email Tickets | 200 |
| Contact Form Tickets | 70 |
| Avg Response Time | 5 hrs |
| ID | Status | Source | Title | Sender | |
|---|---|---|---|---|---|
| #TCK420 | URGENT | Forum |
How can I create tasks using the advanced guide? 1 hour ago by Carolyn Murray |
|
3 |
| #TCK419 | URGENT |
I get an error message 3 hours ago by Alexander Martinez |
|
7 | |
| #TCK418 | OPEN |
I would like to learn more about the VIP plan 1 day ago by Matthew Stanley |
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1 | |
| #TCK417 | OPEN | Forum |
Can you help me with the installation? 2 days ago by Eugene Griffin |
|
2 |
| #TCK416 | CLOSED | Contact Form |
Thank you for a great service! 2 days ago by Howard Smith |
|
3 |
| #TCK415 | OPEN |
Payment issue 1 week ago by Richard Armstrong |
|
2 | |
| #TCK414 | CLOSED | Forum |
What is the best way to back up? 1 week ago by Timothy Wheeler |
|
5 |
| #TCK413 | INVALID | Forum |
How to create a new account? 2 weeks ago by Emma Weaver |
|
0 |
| #TCK412 | URGENT | Contact Form |
Pre sale question 1 month ago by Edward Harvey |
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0 |
| #TCK411 | OPEN |
Can you help me with a plugin? 1 month ago by Tyler Rivera |
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2 | |
| #TCK410 | OPEN | Forum |
Are you available for contract work? 2 months ago by Aaron Gibson |
|
0 |
| #TCK409 | CLOSED |
I would like some assistance with the available plans 1 year ago by Kathy Austin |
|
4 | |
| #TCK408 | CLOSED |
How can I use the advanced features? 1 year ago by John Doe |
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4 |
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2 hours agoHoward Smiththrough Forum
Can you help me with the installation?
Hi, I'm having a problem with the installation of the theme, can you help me out? I get the following error message and I don't know what to do:
Error Establishing Database Connection
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1 hour agoSupport
Hi Howard and thank you very much for your purchase! There are many reasons this can happen. One is the incorrect information in wp-config.html file. Please open up wp-config.html and ensure that the following are correct:
- Database name
- Database username
- Database password
- Database host
Learn more about editing the wp-config.html
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